Status and Details

Status and Details

 

This page contains information about the status, approval and implementation of this document, including contact details for the relevant Responsible Officer and Enquiries Contact, and a summary of changes from the previous version.

Hunter Community Housing - Repairs and Maintenance Policy

Show Field Notes
Status Historic Indicates if this version of the document is in effect (Current), yet to come into effect (Future), or expired (Historic).
Effective Date 20th May 2024 This is the date on which this version of the document came into effect.
Review Date 21st May 2024 The next review of this document is scheduled to commence on this date.
Approval Authority Chief Operating Officer The noted authority approved this is version of the document.
Approval Date 24th June 2022 This is the date on which this version of the document was approved by the authorised authority.
Expiry Date 26th May 2024 This is the date on which this version expires. It may still apply, conditionally, after this date.
Unit Head Lisa Tierney
Chief Operating Officer
The position responsible for monitoring the effectiveness of a policy document and its review.
Enquiries Contact Hunter Community Housing General enquiries should be directed to the officer/area listed.

Summary of Changes from Previous Version

This policy outlines Hunter Community Housing's our commitment to the delivery of responsive maintenance on the properties managed under Hunter Community Housing.

Hunter Community Housing is responsible for ensuring maintenance and repairs to properties managed by Hunter Community Housing are completed according to priority response times based on the nature and urgency of the work required and facilitating maintenance and repairs to leased properties through the agent or the owner.

Responsive maintenance is categorised under four different timeframes dependant on the nature and urgency of the repair. Action may include making safe and/or replacement of the faulty item within these timeframes.

Clauses Amended:Policy: All